Buttons

As the self-appointed queen of bargains, I'm still a snob about my clothes. At least I don't buy fakes...

A local boutique had their super sale, and I went immediately after work. I probably tried on 50 outfits, but I settled on three very select items totalling to almost 75% off. One item is this gorgeous summer/fall coat by Milly... originally $400.

We had a cool day in Boston and I had the opportunity to sport my new coat. At the end of the day I realized that one of the buttons was missing. Normally this wouldn't bother me , but I haven't had the best couple of weeks.

I went to Milly's website, emailed the two contact names I found and went off on them about my expectations on quality. It was completely immature and unnecessary, but I did it and can't take it back.

And to my surprise, one of them responded. She apologized for the inconvenience and has put a replacement button in the mail for me.

I am very impressed with the prompt reply and action... I think I need more Milly clothes too.