The rep from Milly sent buttons to me a few weeks ago, but unfortunately they were not the right button. I had such a tough time getting them in the first place because FedEx sucks, so to finally get the WRONG button just pissed me off.
I emailed the rep and thanked her for her effort, but the buttons didn't match.
In the weeks that followed, yet another button came off and the side strap came loose. For what seems like a high quality coat, I am shocked that all of this is happening. It's not like I'm tossing the coat around and abusing it.
I decided to give up on the coat, but keep it just in case I one day had a use for it.
Well it turns out that might be sooner than I thought. Yesterday a different rep from Milly emailed me to apologize for sending the wrong button. She asked for a pic of the coat and promised to try and send the correct buttons this time.
Once again, Milly is amazing with customer service. We'll see if the correct button comes this time. My only stipulation was to please use the USPS because I hate FedEx.
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